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About Secrets® Akumal Riviera Maya

At Secrets Akumal, we’re passionate about preserving our environment and community. With a name meaning “place of the turtle” in Mayan, this AAA Four Diamond, all-inclusive resort is renowned for its beautiful Riviera Maya beaches and green sea turtle population making this resort oasis a premium snorkeling location and picturesque hideaway for couples to relax and relish the exceptional Unlimited-Luxury® experience.

Caring for Our World

Our passion for the world around us is as much a part of who we are as the lifelong romantic memories we help guests create. At Secrets Akumal Riviera Maya, caring for our world means being active stewards for our environment, marine life and local community. Our commitment to protect, preserve and minimize the impact on the planet influences many of the choices and practices at the resort.

Breathless Punta Cana is a proud member of Preferred by Nature

Environmental Impact

Secrets Akumal has achieved significant and measurable sustainability milestones and received the Preferred by Nature™ mark. The requirements for certification are aligned with the Global Sustainable Tourism Criteria. This certification assures our commitment to reduce the impact of our activities on the planet and local communities.

Swimming green sea turtle profile

Wildlife Protection

Secrets Akumal is a proud participant in the Akumal Bay Management Plan, designed by federal authorities to encourage safe and responsible diving practices around sea turtles. As part of the plan, the government has established several guidelines related to specific times of allowed diving and the use of appropriate equipment.

During the sea turtle nesting season, from May to November, the hotel takes extra precautions to remove obstacles on the beach and reduce light and noise pollution in order to provide a disturbance-free nesting area for the turtles.

Woman being served drinks on the beach

Recycling & Resource Conservation

Secrets Akumal has adopted a “No Straw” policy on our beach and at our pool bars in an effort to protect marine life from plastic waste. 

building with an arch a fountain pool and deck area with lounge chairs

Our Community

Secrets Akumal is a TAG Approved® LGBTQ-welcoming resort. Plus, with its  own Environmental Manager trains new employees, creates smart policies and works in coordination with Mexico’s environmental federal agencies to adhere to local eco-friendly practices.

Awards & Recognition

Secrets Akumal Riviera Maya has received some of the most prestigious travel awards and recognition in the world. Book your getaway, wedding or meeting now and see for yourself what sets our award-winning resort apart.

 

Holiday Check award 2025

HolidayCheck Award

Secrets Akumal Riviera Maya received the HolidayCheck Award for qualifying as one of the 10 most popular hotels in Mexico with a 5.8/6 rating.

Most Recent Years Won: 2020, 2019, 2025

2023 British Airways Holidays Customer Excellence Award

Customer Excellence Award

Secrets Akumal Riviera Maya received the Customer Excellence Award with a 4.7/10 rating. Most Recent Year Won: 2023

Tripadvisor Travelers Choice Awards BOTB 2025

Travelers' Choice Best Of The Best

Best of the Best is Tripadvisor's highest recognition and is presented annually to those businesses who earn excellent reviews from travelers. Resorts given this honor are in the top 1% of hospitality properties worldwide.

Secrets Akumal Riviera Maya has won in 2 categories: Number 1 All-Inclusive Resort in Akumal, Top 8 Hotels in the world

Most Recent Years Won: 2021-2025

five diamond AAA

AAA Five Diamond Award

The highly-coveted AAA Five Diamond Award is given to resorts that exceed the highest standards of overall quality, range of facilities and level of services offered on property, based on rigorous AAA standards.

Years Won: 2022-2024

rci gold crown resort award

RCI Gold Crown Award

The RCI Gold Crown Resort® award designates resorts that have met or exceeded the highest RCI standards in an evaluation of resort facilities, amenities and services.
Most Recent Year Won: 2022

WTTC safe travels award

WTTC Safe Travels Stamp of Approval

All our branded properties across Mexico, the Caribbean, Panama, Curacao, St. Martin, and the Dominican Republic have achieved the specialized designation from the WTTC. These defined protocols signify the highest standard in health and hygiene, which provides additional confidence and peace of mind our valued guests.

Most Recent Year Won: 2020

Traveller Review Award 2023 web tile

Traveller Review Award

Secrets Akumal Riviera Maya won the 2023 Traveler Review Award.

Most Recent Year Won: 2023, 2021

 

 

loved by guests top 100 all inclusive award

Loved by Guests “Top 100 All-Inclusive” Award

Secrets Akumal has won the prestigious “Top 100 All-Inclusive” award by guests, with a score of  9.2/10.

Most Recent Year Won: 2021

quality assurance award

Quality Assurance Award

Secrets Akumal Riviera Maya won Delta Vacation’s Quality Assurance Award for achieving a 99% customer satisfaction index and product delivery performance.

Most Recent Year Won: 2020

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