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Locations
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Mexico
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Select Destination or Resort
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Welcome to Inclusive Collection!
To find your ideal resort, please click on a destination to your left, then scroll to view our properties in that region.
Need additional help? Please contact our travel experts at 1.800.597.4761 (American properties) and +34 911 229 744 (European properties).
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Small dogs are welcome
At Secrets Lanzarote Resort & Spa, we appreciate the importance of family, and that includes your beloved four-legged friends. That’s why dogs up to 10 kg are welcome to share an unforgettable holiday with you. Our adults-only resort offers the ideal setting for both relaxation and adventure, so you and your pet will enjoy every moment.
We accept pets for a supplement of €50/night, providing access to all the facilities and services that Secrets Lanzarote Resort & Spa has to offer. Before your arrival, we recommend that you confirm the availability of our pet-friendly rooms by contacting our booking department.
Explore Lanzarote’s volcanic landscapes and serene coasts with your dog. We offer a variety of activities for you to enjoy the natural, relaxing environment of our location, from quiet walks to relaxing on the nearby beach.
Exclusive Services for your Pet
At Secrets Lanzarote Resort & Spa, your dog will be greeted with:
- Welcome letter with guidelines and recommendations for your stay.
- Comfortable dog bed for a good rest.
- Food and water bowls to keep your four-legged friend well fed and hydrated.
- Waste bags, to keep the environment clean and tidy.
Regulations and restrictions apply and may change. For more information on stays with assistance dogs, please contact our team through the email provided.
For more information about our pet services, and to book an appropriate room, please contact our bookings team at reservations.seclz@secretsresorts.com. We want your experience at Secrets Lanzarote Resort & Spa to be unforgettable for you and your faithful friend.
• Secrets Lanzarote Resort & Spa’s dog policy permits dogs weighing less than 10kg for an additional charge of 50€/night. Dogs may only stay in certain room categories.
• Check with your airline for advice on travelling with pets, including the safety rules and the TSA.
• Only small dogs are permitted.
• The following information is required at check-in:
• Dog’s name, weight, age, colour, and breed. This is needed so we can identify the dog during your stay.
• Vaccination certificate certifying that the dog has been fully vaccinated against kennel cough and rabies in the last 12 months.
• Evidence of regular flea and worming treatment.
• Only one dog is permitted per room. Pets may only enter designated dog-friendly areas of the hotel. They must not be in the indoor restaurant areas, the pool area, fitness centre, spa, shops, and golf facilities. Dogs are permitted on the terraces of some restaurants. This varies depending on the resort and must be confirmed directly with each property.
• Dogs are not permitted on beaches due to local regulations.
• Dogs must be on a lead at all times, or in a pet carrier when it is not in the guest’s room. Guests are responsible for cleaning up after their pet within the hotel grounds and disposing of waste in the bins provided.
• Dogs must not be left alone in rooms for more than two hours. The guest must notify reception and hang the "Dog Friendly Room" sign on the door when they leave the dog unsupervised in the room. The guest must answer their mobile phone (given previously to hotel staff) if the hotel calls them while the dog is left unsupervised, in the event of any problems.
• Dogs must never be left alone overnight.
• Room service will not be carried out unless guests are present. The dog owner must be in the room if the dog is there while the room is being cleaned, to avoid alarming the dog and to ensure that the dog does not escape. Please contact the reception to schedule a suitable time to clean the room.
• The complex reserves the right to request removal of a dog from the premises if guests do not respect the aforementioned regulations.
• Restrictions, guidelines, and availability are subject to change at any moment.